Architecting the Latent Space.
I'm a Technical Lead for AI/ML and Innovation at PDI Technologies, driving agentic AI solutions, automation workflows, and ML-powered products for the convenience retail and petroleum industry. With 6+ years of experience across Generative AI, NLP, and Computer Vision, I specialize in turning complex AI research into production systems that drive real business impact.
I've built agent frameworks, chatbots, RAG systems, and AI-driven products serving enterprise customers at scale. Previously at ConnectWise, I architected agentic ticket resolution systems and in-house RAG frameworks used across entire organizations.
I write about building AI systems, agentic architectures, and the lessons I pick up along the way. This blog is where I think out loud.
Technical Stack
AI & Machine Learning
Frameworks & Tools
Infrastructure
Professional Journey
Technical Lead - AI/ML & Innovation
PDI Technologies · Bengaluru, India · Hybrid
Leading development of Agentic AI solutions and automation workflows for PDI’s convenience retail and fuel wholesale product ecosystem
Senior Machine Learning Engineer II
ConnectWise · Bengaluru, India · Hybrid
Built Agentic Ticket Resolution Recommender using the Agno framework over millions of historical records — 60% reduction in resolution time, 40% drop in support costs
Data Scientist III
Draup · Bengaluru, India · On-site
Pre-trained an in-house RoBERTa-based language model on 60M job descriptions — 5%+ performance gain on downstream NLP tasks
Senior AI/ML Developer
Accolite Digital · Bengaluru, India · On-site
Engineered a real-time Information Retrieval system for 40+ ID card types across 13 countries using SSOD, Heatmap Regression, and OCR — 95% F1-score
Education
M.Tech, Computer Engineering (Information Security)
COEP Technological University · 9.54 CGPA
B.Tech, Computer Engineering
KJ Somaiya College of Engineering